For an exceptional shopping experience, we are dedicated to ensuring your satisfaction. If your purchase does not meet your expectations, please notify us within 48 hours so we can resolve the issue. This policy applies only to orders that are incorrect or defective upon delivery. Returned items must remain unused and in their original packaging to qualify for exchanges or store credit. For all returns and exchanges, please contact MrGee Outlets customer service within 48 hours. If your order experiences issues within its warranty period, reach out to our customer service center with proof of purchase.